Orpington Maintenance Delivery Unit have been utilising Econ’s Services since the commencement of the new Environmental Services contract in October 2021. Since mobilisation Econ have provided our DU with a very efficient and professional service. The customer service and contract team are very friendly and approachable. I use the services of Econ primarily for Non-Emergency call outs which includes both general litter picking and fly tipping jobs as well as larger and more complex waste issues. Every job that I raise is acknowledged and responded to within a quick timescale. Following the completion of each job, I receive a signed completion certificate including photos and detailed commentary. Similarly the period payment reporting is issued on time with full back up information for ease of reference. This enables us to identify jobs and authorise payment quickly. I can strongly recommend the services of Econ who have improved the levels of service previously experienced and assisted our team with the resolution of a number of more difficult and costly cases on our patch.