Enabling
Teamwork
As a family owned and managed company we pride ourselves on delivering a first class service to a growing number of customers across the UK. Working with them as one and 'Enabling teamwork' is always key to delivering a successful project.
Customer feedback is always important whether its positive or indeed constructive criticism, but its always great to receive recognition for a job well done.
“We were impressed with the approach used by you operation team to carry out the works both professional and diligently. Econ were very accommodating to meet our needs from the initial presentations prepared on strategy to mitigate risks and throughout execution of the works and keeping us fully informed and giving us the confidence we needed. The approach of Econ Site supervisors and visiting managers through to operatives on site was always of a high standard and good-natured and we are pleased to give credit where it is due. On site initiatives by the team from demonstrations /videos of emergency procedures when working in asbestos enclosures and working with consistent site uniforms contributed to the site achieving a Kier ‘Blue’ for best practice and working above standards. This was an excellent example of collaborative working and a joint approach to promptly overcome some of the challenges with asbestos and how best to deal with this along with working near challenging neighbours’ properties, the school and the church.”
In short, the service received by yourselves has been faultless in terms of works carried out for London Bridge DU. The response times in emails as well as getting to site to do the works is very efficient, and should there be any issues, the communication from all at Econ who I’ve dealt with has been professional. Thank you,
Econ Group Ltd are very efficient with response and communication. They have always responded very quickly to any jobs that I have sent to them and report back with a full report including photos. I would highly recommend using Econ Group.
Orpington Maintenance Delivery Unit have been utilising Econ’s Services since the commencement of the new Environmental Services contract in October 2021. Since mobilisation Econ have provided our DU with a very efficient and professional service. The customer service and contract team are very friendly and approachable. I use the services of Econ primarily for Non-Emergency call outs which includes both general litter picking and fly tipping jobs as well as larger and more complex waste issues. Every job that I raise is acknowledged and responded to within a quick timescale. Following the completion of each job, I receive a signed completion certificate including photos and detailed commentary. Similarly the period payment reporting is issued on time with full back up information for ease of reference. This enables us to identify jobs and authorise payment quickly. I can strongly recommend the services of Econ who have improved the levels of service previously experienced and assisted our team with the resolution of a number of more difficult and costly cases on our patch.
Network Rail
Our Client is extremely pleased at the way we, supported by Econ, have dealt with the situation. From the moment you confirmed that notifiable asbestos was present, a focused, concerted effort has been made by Econ to deal with the problem. The client was impressed at the speed in which Econ tabled a strategic proposal to the HSE to remove the asbestos, working 24/7 non-stop, to expedite the removal. The fact that the proposal, including approval by the HSE, was achieved in such a short timescale is credit to Econ. The proactive approach, while being flexible and accommodating to allow key ECR staff to work in a safe, isolated contained area, has really impressed the Network Rail team.
Danny Cheriton – Econ Contracts Director
“On reactive and response maintenance our Reactive team believe in supporting our customers from start to finish with whatever challenges our thrown at them, dealing with any problems quickly, safely and efficiently’’.
"I have worked with Econ on many projects within London Underground and Network Rail infrastructure. Econ have always been very proactive in their approach to the projects and have worked collaboratively with my teams from the very early stages. I would definitely recommend them to others"
"Also evident was the pride the staff have in what they do and the care they take to work safely at all times and offer the best service possible to their clients"
"We found Econ to be talented and professional. We recently employed them to undertake some regeneration work to help us prepare for the building of our new Queen Elizabeth II Centre. Our experience of working with them was excellent. They were conscientious and efficient when working to a tight deadline and we have no hesitation recommending them for other projects."
“We were impressed with the approach used by you operation team to carry out the works both professional and diligently. Econ were very accommodating to meet our needs from the initial presentations prepared on strategy to mitigate risks and throughout execution of the works and keeping us fully informed and giving us the confidence we needed. The approach of Econ Site supervisors and visiting managers through to operatives on site was always of a high standard and good-natured and we are pleased to give credit where it is due. On site initiatives by the team from demonstrations /videos of emergency procedures when working in asbestos enclosures and working with consistent site uniforms contributed to the site achieving a Kier ‘Blue’ for best practice and working above standards. This was an excellent example of collaborative working and a joint approach to promptly overcome some of the challenges with asbestos and how best to deal with this along with working near challenging neighbours’ properties, the school and the church.”
In short, the service received by yourselves has been faultless in terms of works carried out for London Bridge DU. The response times in emails as well as getting to site to do the works is very efficient, and should there be any issues, the communication from all at Econ who I’ve dealt with has been professional. Thank you,
Econ Group Ltd are very efficient with response and communication. They have always responded very quickly to any jobs that I have sent to them and report back with a full report including photos. I would highly recommend using Econ Group.
Orpington Maintenance Delivery Unit have been utilising Econ’s Services since the commencement of the new Environmental Services contract in October 2021. Since mobilisation Econ have provided our DU with a very efficient and professional service. The customer service and contract team are very friendly and approachable. I use the services of Econ primarily for Non-Emergency call outs which includes both general litter picking and fly tipping jobs as well as larger and more complex waste issues. Every job that I raise is acknowledged and responded to within a quick timescale. Following the completion of each job, I receive a signed completion certificate including photos and detailed commentary. Similarly the period payment reporting is issued on time with full back up information for ease of reference. This enables us to identify jobs and authorise payment quickly. I can strongly recommend the services of Econ who have improved the levels of service previously experienced and assisted our team with the resolution of a number of more difficult and costly cases on our patch.
Network Rail
Our Client is extremely pleased at the way we, supported by Econ, have dealt with the situation. From the moment you confirmed that notifiable asbestos was present, a focused, concerted effort has been made by Econ to deal with the problem. The client was impressed at the speed in which Econ tabled a strategic proposal to the HSE to remove the asbestos, working 24/7 non-stop, to expedite the removal. The fact that the proposal, including approval by the HSE, was achieved in such a short timescale is credit to Econ. The proactive approach, while being flexible and accommodating to allow key ECR staff to work in a safe, isolated contained area, has really impressed the Network Rail team.
Danny Cheriton – Econ Contracts Director
“On reactive and response maintenance our Reactive team believe in supporting our customers from start to finish with whatever challenges our thrown at them, dealing with any problems quickly, safely and efficiently’’.
"I have worked with Econ on many projects within London Underground and Network Rail infrastructure. Econ have always been very proactive in their approach to the projects and have worked collaboratively with my teams from the very early stages. I would definitely recommend them to others"
"Also evident was the pride the staff have in what they do and the care they take to work safely at all times and offer the best service possible to their clients"
"We found Econ to be talented and professional. We recently employed them to undertake some regeneration work to help us prepare for the building of our new Queen Elizabeth II Centre. Our experience of working with them was excellent. They were conscientious and efficient when working to a tight deadline and we have no hesitation recommending them for other projects."
HEAD OFFICE
Econ House, Old Maidstone Rd, Ruxley, Sidcup DA14 5AZ
+44208 300 2916enquiries@econgroup.co.ukOUT OF HOURS CONTACT